Return & Refund Policy

Cancellation Policy:

1. Orders can be cancelled only before dispatch.
2. Once the order has been shipped, cancellation will not be possible through the website.

Return Policy:

1. Due to the consumable and health-related nature of these products, capsules, soft gels, powders, and syrups are non-returnable and non-exchangeable once opened.
2. Returns will be accepted only in the following cases:

• Damaged or leaking bottle/pack
• Expired product
• Wrong item delivered
• Missing item in a combo order

1. If pickup service is unavailable at your location, customers may be required to share clear images/videos for verification.

Refund Policy:

1. Once the issue is verified and approved, the refund will be processed.
2. Refund will be initiated within 5–7 working days to the original mode of payment.

Important Notes:

• Products must be unopened and in original sealed condition to qualify for any claim.
• Complaints must be raised within 48 hours of delivery with proper proof.
• Results, effectiveness, taste, or personal health response are not considered valid reasons for return.
• Minor variations in color, smell, or texture are natural for herbal products and not treated as defects.
• Storage conditions after delivery are the customer’s responsibility.
• These products are not intended to diagnose, treat, cure, or prevent any disease. Please consult a healthcare professional before use.