Privacy Policy
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or purchase herbal health and wellness products from our website. By using our website, you agree to the terms outlined below.
1. Information We Collect
When you place an order, subscribe, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Order Details
- Payment Information (processed securely via third-party payment gateways)
We may also automatically collect:
- IP address
- Browser type
- Device information
- Website usage data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and updates
- Respond to inquiries
- Improve our products and website services
- Send promotional offers (only if you opt-in)
3. Health Information Disclaimer
We do not collect sensitive medical records unless voluntarily shared through customer queries. Any information shared regarding health concerns is used strictly to respond to your inquiry and is not stored beyond necessary communication purposes.
Our products are not intended to diagnose, treat, cure, or prevent any disease. Customers are advised to consult healthcare professionals before use.
4. Payment Security
All payment transactions are encrypted and processed through secure third-party payment providers. We do not store card details or sensitive financial data on our servers.
5. Sharing of Information
We do not sell, trade, or rent your personal information.
Information may be shared only with:
- Delivery partners for shipping orders
- Payment gateway providers
- Legal authorities if required by law
6. Cookies
Our website may use cookies to improve browsing experience and website performance. You can disable cookies through your browser settings if preferred.
7. Data Protection
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.
8. Your Rights
You have the right to:
- Access your personal information
- Request corrections
- Request deletion of your data (subject to legal requirements)
- Opt out of promotional communications
To exercise your rights, please contact us through our official contact page.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.